Individual Development - Conflict Management
Conlicts are often inevitable in workplaces due to differences in the way people perceive information, make decisions and solve problems. An important soft skill for the 21st century worker is the ability to manage conflicts and create win-win situations for all parties involved. Through the understanding of conflict modes and individual differences, participants can make use of conflict management techniques to proactively seek positive and constructive resolutions.
Off-the-shelf programmes available include:
- A Type Approach to Conflict Management with the MBTITM
Instrument
- Conflict management in the Workplace
Customised programmes are also available upon request. Contact us to find out more or schedule a meeting with our consultants.
The psychometric tool relevant to Conflict Management for Individuals includes:
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Thomas-Kilmann Conflict Mode Instrument Report Published by Consulting Psychologists Press, Inc., Copyright 1974, 2001 by Xicom, Incorporated. Xicom, Incorporated is a subsidiary of Consulting Psychologists Press, Inc. All rights reserved. Xicom is a registered trademark of CPP, Inc. The TKI logo is a trademark of CPP, Inc.
